1. You have five days from the date of receipt of any product to apply for a return, provided the product is unused and maintains its original condition in terms of branding, basic packaging, and all related accessories. We will consider your order as long as these conditions are met.
  2. The customer will bear the cost of shipping and delivery.

In the event of a manufacturing defect , you can contact us within 5 days from the date you receive the product.

The product must be unused and maintain its original condition in terms of branding, basic packaging, and other related accessories. We will consider your order as long as these conditions are met.

FAQs:

Can I return products purchased from Travelease?

Our return and exchange policy depends on the nature and condition of the product, as the majority of Travelease products are for personal use.

 If you wish to return or exchange a product, please contact us within 5 days from the date you receive the product. The return/ exchange delivery charge is to be paid by the customer.

The product must be unused and maintain its original condition in terms of branding, basic packaging, and other related accessories. We will consider your order as long as these conditions are met.

Can I return or exchange the product in case of a manufacturing defect? 

In the event of a manufacturing defect, you can contact us within 5 days from the date you receive the product.

The product must be unused and maintain its original condition in terms of branding, basic packaging, and other related accessories. We will consider your order as long as these conditions are met.

Can I return or exchange personal care products? 

Unfortunately, this is not possible, it is our policy not to return any personal care products. Therefore, we recommend that you read the product description carefully before buying it.

How long can I return the product? 

Travelease gives its valued customers a period of 5 days to contact our team to return the  products as of the date you receive the product.

Please note the following:

  • The product must be in good condition, unused and labeled with the trademark.
  • The product must be returned along with the original brand box that was sent to you.

If I buy a full Travelease pack, can I return or exchange one or more products from the pack and keep the rest of the products ?

One or more products can be  replaced in the pack in case of manufacturing defect. You can contact us within 5 days from the date you receive the product.

The product must be unused and maintain its original condition in terms of branding, basic packaging, and other related accessories. We will consider your order as long as these conditions are met.